Dear Appraiser,

We are pleased to announce that ACI has recently acquired the assets of United Systems®, Day One® and Appraisal.com from ZAIO Corporation. As you may know, earlier this month ZAIO Corp had closed its U.S. operations, leaving its United Systems customers with an uncertain future. That future is now bright again as ACI offers unparalleled strength and financial stability in the industry.

As part of our commitment to you, we are extending a special transition package including software, training and support along with special pricing for additional products and services. Each account can take advantage of our Desk-to-Door™ Concierge services and has the ability to transfer any existing support and location mapping expirations to the ACI platform. We have already heard from many of you and look forward to working with each office personally over the next few months. It is our sincere pleasure to welcome you to the ACI family!

We recognize that United Systems had built up a full offering of software and services over the years, earning your loyalty to the product. Thousands of appraisers share that same feeling of commitment with the ACI brand. And, for the same reasons, we're excited to work with the Appraisal Studio™ community.

We are currently evaluating Appraisal Studio to see where the product can complement ACI2009™. Our plan is to blend the products into a single platform and bring more choices and value to your appraisal business. During this time our support technicians will continue to support Appraisal Studio and welcome any feedback or suggestions.

We anticipate that it will take us a few days to get everything transferred over to our operation and appreciate your patience during this process. Our goal is to minimize any future disruptions to your operation while assisting you in charting a new course for your business.

Having successfully acquired three previous competitors in the industry, ACI has both the experience and depth necessary to take on the challenge and responsibility of handling this transition. Whether you have a small operation or a large multi office network, whether your investment was a few hundred dollars or thousands, we are committed to making the transition a positive experience.

To active your account and hear about the special transition services available to you, please contact us at: 800-234-8727 | www.aciweb.com

Sincerely,

ACI — The Appraiser's Choice™

About ACI

ACI, a pioneer in crafting technology solutions for the valuation community, has gained industry-wide recognition and support from leaders in the field. ACI’s highly scalable appraisal solutions ensure a partnership tailored to the needs of the organizations it services. The ACI client base features many of North America's premier lenders, national appraisal companies, and real estate brokerage firms. From connecting appraisers nationwide to streamlining quality control, the flexibility provided gives organizations the means for processing appraisals and managing exceptions in a consistent and efficient manner.

Headquartered in Palm Coast, Florida, ACI’s management and development team garner the type of experience coveted by decision makers responsible for bringing synergy to their daily workflows and processes.

ACI is a division of ISO, a leading source of information about risk, providing data, analytics, and decision-support services to professionals in many fields, including insurance, finance, real estate, health services, government, human resources, and risk management. The company draws on vast expertise in actuarial science, insurance coverage, fire protection, fraud prevention, catastrophe and weather risk, predictive modeling, data management, economic forecasting, social and technological trends, and many other fields. To meet the needs of diverse clients, ISO employs an experienced staff of business and technical specialists, analysts, and certified professionals. In the United States and around the world, ISO helps customers protect people, property, and financial assets.